Policies

Individual Sessions

Whether in person or on the phone, this time is set aside for you. We strive for privacy and make every effort to minimize intrusions during your session time. Therefore, unless other arrangements are made, full fee for missed sessions is charged unless 24 hours notice is given,  or if cancellation is due to bad weather, or unforseen emergency. We limit the number of sessions offered, do not intentionally double book, and are committed to the quality of our work. If your availability changes, someone else may be hoping to use the time.  

To avoid being charged a full fee for missed sessions, all cancellations within 24 hours must include a phone call to 518-654-2398. This number is a land line;  has voicemail and you may safely leave me a confidential message that will be retrieved only by me. While I do respond to emails for scheduling purposes, please remember that internet communications are not confidential.  Your mindful cooperation is genuinely appreciated. 

I ask you to agree that we will wait 10 minutes for each other unless you phone to make other arrangements.  After 10 minutes, I will try to call you at the number you have indicated is best.

At the Corinth Office:

Plan to arrive around the time of your appointment, waiting in the parking lot if necessary. At your session time, please knock on the office door on the right hand side of the house through the stockade fence.  You may not think that I am busy, but even if you believe I am not with another client, I may be completing a phone session or using the last few minutes of a scheduled break to prepare for my session with you. Feel free to knock on the office door at your appointment time. If  I do not answer, give me 10 minutes. If you are lost or delayed, please call me at 518-654-2398.

 Visits

We appreciate your understanding that all visits, for any reason, must be scheduled in advance. 

Volunteers

Many people call with questions about volunteering to help with our program, especially on the land and with the horses.  At this time, we do not have a program for volunteers or interns. However, feel free to email me if you are interested, I will keep the contact information on file and let you know if this changes.